How to return goods
Sending of goods by post or courier to the following address:
- Mailstep hall D2 - Top4Sport
Do Certous 2760/10
193 00 Prague 9
- customer is paying the shipping fee
- You can return products until 15.1.2021.
- The exchange of goods is not possible. If you need a different size or color, please place a new order.
- If the goods arrived damaged or used, you must inform our customer service team within 24 hours by phone or e-mail.
Fulfill the return form you’ve got in the package.
Put the form together with products into the original, intact package/bag, with the original barcode/tag.
Drop your parcel to the nearest post office/ to the courier.
The postage is paid by the customer.
Do not send goods cash on delivery.
Personal transfer at this address is not possible.
After receiving the goods, we will inform you per email and refund the many to your card or PayPal account.
The refund will be processed in 14 days.